1. Overview & Scope
This Privacy Policy governs the manner in which MicroAutotech Pvt. Ltd. collects, utilizes, manages, and discloses data acquired from users (each, a "User", "Client", or "Technician") of the Micro Vision 360 mobile application (Package Identifier: com.microautotech) and its companion web applications and IoT telematics platform.
By downloading, registering with, or utilizing the Micro Vision 360 application, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy. If you do not consent to this Policy, please refrain from using or installing our application.
2. Location Data & Background Tracking Disclosure
Micro Vision 360 collects, transmits, and processes precise location data (GPS coordinates, heading, altitude, and speed) to enable real-time fleet asset tracking, geofence boundary monitoring, ignition-based emergency alerts, and route playback even when the application is running in the background, minimized, or when the screen is locked/closed.
Because Micro Vision 360 is an enterprise vehicle tracking and telematics management application, continuous and precise location intelligence is essential for core operational functionality:
- Continuous Vehicle & Asset Monitoring: Enables commercial fleet owners and dispatchers to locate and monitor vehicles on live maps.
- Automated Geofencing & Safe-Zone Alerts: Notifies administrators immediately when an asset enters or exits authorized zones, depots, or job sites.
- Theft Prevention & Immobilization: Tracks vehicle trajectory in real-time during emergency security protocols.
- Mileage & Trip Playback Auditing: Reconstructs chronological trip routes, stops, idle durations, and over-speeding events.
- Technician & Field Dispatch: Locates nearby field personnel or service technicians to dispatch nearest assistance.
Location tracking begins only after you grant explicit permission within the application. You may enable, disable, or adjust location access at any time via your device settings (Settings > Apps > Micro Vision 360 > Permissions > Location). Please note that revoking location access will prevent live tracking, automated geofence notices, and distance-based trip logs from operating.
3. Information We Collect
We collect only the minimum required information necessary to provide enterprise-grade fleet safety and telematics operations.
4. How We Use Information
MicroAutotech Pvt. Ltd. uses the data we collect strictly for business and operational purposes, including:
| Purpose | Data Involved | Legal Basis |
|---|---|---|
| Live Fleet Telematics | GPS location, Vehicle IMEI, Speed, Ignition state | Performance of Enterprise Service Contract |
| Security & Theft Alerting | Geofence breaches, Tamper signals, Sudden power cut | Vital Safety & Legitimate Commercial Interest |
| Account & Hierarchy Management | Name, Phone number, Email, Role, Department hierarchy | User Authentication & System Administration |
| Push Alerts & Critical Notifications | FCM / Notification Token, Event log | User Consent & Operational Necessity |
| Hardware Diagnostics & Servicing | Technician records, Device logs, Signal quality | Warranty & Field Support Fulfillment |
Note: We do not sell, rent, monetize, or lease your personal or fleet data to data brokers, third-party advertisers, or marketing affiliates.
5. Device Permissions Requested
The Micro Vision 360 application may request the following system permissions to enable specific capabilities:
- ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION: Used to display your current position relative to your fleet vehicles on the map view.
- ACCESS_BACKGROUND_LOCATION: Needed to support continuous telemetry, background trip recording, and critical safety geofence alerts when the app is minimized.
- POST_NOTIFICATIONS: Required on Android 13+ and iOS to dispatch real-time alerts regarding over-speeding, geofence entry/exit, ignition triggers, and low battery.
- CAMERA & READ_MEDIA_IMAGES (Optional): Required only if taking vehicle verification photos, scanning device barcodes/QR codes during technician installation, or uploading profile documents.
- INTERNET & ACCESS_NETWORK_STATE: Fundamental for communicating with our secure telematics cloud servers and rendering Google Maps.
6. Third-Party Services & Sub-Processors
To deliver reliable map rendering, push notification delivery, and cloud infrastructure, we work with trusted external service providers who process data strictly under confidentiality agreements:
| Provider | Purpose | Privacy Reference |
|---|---|---|
| Google Maps Platform | Map visualization, reverse geocoding of addresses, and route polyline rendering | Google Privacy Policy |
| Firebase Cloud Messaging (FCM) | Secure delivery of urgent push notifications and device wake-up events | Firebase Privacy Terms |
| Enterprise Cloud Hosting | Encrypted database storage, API backend hosting, and telemetry ingestion | Compliant with ISO 27001 & Tier-III Data Center Standards |
7. Data Security & Retention
We implement industry-standard technical and organizational security measures to protect your personal and telemetry records from unauthorized access, accidental alteration, disclosure, or destruction:
- In-Transit Encryption: All communications between the mobile application and our servers are encrypted using modern Transport Layer Security (TLS 1.3 / HTTPS).
- At-Rest Encryption: Database records, authentication credentials, and GPS logs are secured utilizing enterprise-grade AES-256 encryption.
- Role-Based Access Control (RBAC): Telemetry and customer data are isolated based on client organization and department hierarchies to ensure zero cross-tenant contamination.
- Data Retention: Telemetry history (route logs, vehicle track points) is typically preserved for up to 90 to 365 days depending on the customer's enterprise subscription tier, after which it is automatically archived or purged. Account details are retained as long as your organization maintains an active subscription.
8. Your Rights & Account Deletion
Under applicable data protection frameworks (including the Digital Personal Data Protection Act and international privacy principles), you hold the following rights regarding your data:
- Right to Access & Portability: You may request a copy of the personal and vehicle records associated with your account.
- Right to Rectification: You can correct inaccurate or out-of-date information via your profile screen or administrator console.
- Right to Erasure (Account & Data Deletion): You have the right to request the permanent deletion of your account, login credentials, and stored vehicle associations.
Users may initiate an account and data erasure request through either of the following methods:
- Direct Email: Send an email from your registered email address to microautotech2009@gmail.com with the subject line
"Data Deletion Request - Micro Vision 360", specifying your registered mobile number or username.
Requests are verified and processed within 30 calendar days, upon which your personal identifiers will be permanently removed or anonymized in our databases, barring records required by tax or statutory compliance laws.
9. Children's Privacy
Micro Vision 360 is an enterprise vehicle tracking and industrial telematics tool designed solely for commercial businesses, fleet operators, licensed drivers, and professional technicians. Our application is not directed toward or intended for use by minors or children under the age of 18 (or 13 depending on regional jurisdiction). We do not knowingly solicit or collect information from children. If you become aware that a child has provided us with personal information, please notify us immediately at microautotech2009@gmail.com so we may promptly purge the record.
10. Modifications to this Policy
MicroAutotech Pvt. Ltd. retains the discretion to update or modify this Privacy Policy at any time to reflect software upgrades, regulatory revisions, or newly added services. When updates are published, the "Effective Date" at the top of this document will be amended accordingly. We encourage users to frequently check this page to stay informed of our data security procedures. Continued use of Micro Vision 360 following the posting of revisions signifies your acceptance of the updated terms.
11. Contact & Grievance Redressal
If you have questions, feedback, or privacy-related grievances regarding this Privacy Policy or our telemetry data handling practices, please contact our designated privacy and support desk:
Plot no - 31 Patparganj Industrial Area,
Delhi - 110092, India